Privacy Policy

Who we are

Property Care & Renovations Ltd ("PCR", "we", "us") is the data controller for personal information collected through this website. You can contact us at jordan.pcrenovations@gmail.com or +44 7791 230083.

What we collect

When you submit an enquiry we collect your name, phone number, email address (if provided), postcode, the service you're interested in and any details you include about your project.

Like most websites, we may also collect basic technical information such as browser type and pages visited.

How we use it

We use your information to respond to your enquiry, arrange site visits, prepare quotations and carry out work you've asked us to do. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in running our business.

We do not sell your information or use it for unrelated marketing.

Who we share it with

Where needed to deliver your project, we may share relevant details with trusted subcontractors working on the job. Enquiries may be stored in our customer management system. Service providers only process data on our instructions.

How long we keep it

We keep enquiry information for as long as needed to respond and, if you become a customer, for as long as required for our records and legal obligations.

Your rights

Under UK GDPR you have the right to access, correct or delete your information, to object to or restrict its use, and to data portability. To exercise these rights, contact us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this policy from time to time. The current version will always be on this page.